Arriving at Narita International Airport can be an exhilarating experience, but navigating a foreign country without internet access can quickly become daunting. Thankfully, travelers can ease their concerns by taking advantage of the pocket WiFi rental services available right at the airport. With a simple rental process and reliable connectivity, these pocket WiFi devices ensure that visitors can stay connected from the moment they touch down, making their exploration of Japan smoother and more enjoyable.
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Pocket WiFi Rental for Easier Travel
As you can read about in the post “Pocket Wi-fi is Now an Essential Item for Travelers“, having a stable internet connection during your stay in Japan is a must.
Most visitors from abroad coming to Japan will be landing at Narita International Airport, the biggest airport in Japan. If you’re one of the many coming in through this hub right outside of Tokyo, you might be wondering how easy it is to nab a pocket wifi at the airport after landing. And we’ve got plenty of tips to help make sure getting connected is as smooth as can be.
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Quick Tip: Book Ahead!
First things first, if you are thinking of just winging it to find your pocket wifi rental after you land in Japan, we suggest you reconsider and make a booking in advance, before coming.
There are WiFi rental counters at the airports where you can apply and rent on the same day, however, most of them have limited stock and they might be sold out on the day you arrive. Another important thing to note, is that some pocket wifi rental companies only accept advance bookings.
Another reason we suggest this is for the sake of you wallet! Prices are almost always cheaper for online bookings compared to counter pricing. Just think of it like this, when you pay at the counter, you’re also paying for the convenience of the same-day pickup.
Also, even advance bookings can be sold out during the peak seasons, like in March, April, October, and December. (This is especially true during holiday and Japan’s high tourist seasons, spring and fall. For more information on the national holidays and peak travel times, see our article [Japan National Holidays 2024 And Travel Tips When Travel in Japan].) If you are planning to travel during the high season, we recommend you make a booking extra early.
Renting a Pocket Wi-Fi at Narita Airport
While selection is limited, some pocket wi-fi rental companies have their own counters at the airport.
Those without individual counters offer a collective pick-up service at a counter called “QL Liner Counter” or from the Japan Post Office in the airport. Alternatively, most offer to deliver packages to your accommodation by mail for you to collect from the front desk.
Our associate Pocket WiFi rental company, CDJapan Rental, does not have an airport counter, but provides delivery to airport post offices (and any post office in Japan) hotels, and any other verifiable address.
Though there have been talks about opening an airport counter, CDJapan Rental has decided to hold off for now so that it can continue to offer its loyal customers the lowest price possible on rental items. For collection at Narita Airport, orders can be placed online and packages are delivered to the post office in either Terminal 1 or 2 for customers to collect. While opening an individual counter is not something they plan to do, adding a QL Liner Counter option is in the works!
1. Companies that have their own counter in Narita Airport
If it’s most important for you to speak directly to the shop staff and get assistance on how to use the product etc., it’s good to pick a company that has their own counter.
The downside is that their prices are relatively high. Also, make sure your flight arrives during their open hours.
- Air’s (TERMINAL 1)
- JAPAN WiFi(XCom Global, Inc.) (TERMINAL 1, 2, 3)
- JAL ABC (TERMINAL 1, 2)
- SoftBank Global Rental (TERMINAL 1, 2)
- AnyFone JAPAN (TERMINAL 1, 2)
- Telecom Wi-Fi (TERMINAL 1, 2, 3)
2. Companies that are available at QL Liner Counter
QL Liner Counter is open from 6:30AM until the last flight’s arrival everyday.
*CDJapan Rental Coming Soon!
3. Companies that are available at the post office
The post office in Narita Terminal 1 and 2 are open 8:30AM to 8:00PM, 365 days per year.
If you’re planning to make a post office pick-up, it’s important to make sure you do so with adequate time. For a flight scheduled to arrive at night after 7PM, there may be not enough time to collect your package. Going through immigration can be rather unpredictable, and after you collect bags, it might be well over an hour. If you have a particularly late arrival, have your package delivered to your hotel or to any Japan Post office near your accommodation instead.
The following online stores offer reasonable prices compared to the airport counters.
Let’s Compare Prices
To give you a fair look at each of our contendoers, we calculated the estimate price for a 14 day rental period. Please note that the estimate prices do not include insurance or other options.
Information here including the price and business hours of the shops are all subject to change, so please check each company’s website for the details before you order.
To be fair, we selected the product from each company most similar to one in terms of quality such as data allowance (the biggest data package) and the network reliability (works in cities and also suburbs). We did not include companies that did not have a fair item for comparison.
Company counters in Terminal 1
| Company | Daily Rate (JPY) | Price for 14 days (JPY) | Network | Pick Up | Return |
|---|---|---|---|---|---|
| Air's | 1250 (Discount for ordering early) | 17,500 | au | 1F Central Bldg Air's Counter (7:00 - 20:00) | Go to the counter. *To return by post, renters will cover the shipping fee. The date on the postmark of will be considered the return day. |
| SoftBank Global Rental (GSM Rentafone Pty Ltd.) | 1590 (840) | 22,260 (11,760) +Admin Fee: 315 | Softbank | 1F Central Bldg...SoftBank Global Rental Counter/Anyfone Counter (7:00 - 21:00) *To receive by mail, there is "Courier Fee" 1000JPY. | Go to the counter. You can return at any of the following airports (Narita/Haneda/Nagoya) or at Tokyo Office (Roppongi) or by posting. *To return by post, renters will cover the shipping fee. |
| AnyFone JAPAN (GSM Rentafone Pty Ltd.) | |||||
| Telecom Wi-Fi | 1512 | 21,168 | Docomo | 4F North Wing & South Wing...North Wing【132】 7:30-21:00, South Wing 【115】 7:00-18:00,【118】7:30～21:00, 1F Central Bldg., Telecomsquare (7:30 - 21:00), B1 Central Bldg., Mobile Center (7:30 - 21:00) *To receive by mail, shipping fee will be applied. To Honshu (Mainland) 821JPY, Other areas 1,028JPY. | Go to the counter or use their 24h return box. *You can return at any of the following airports (New Shitose, Narita, Haneda, Chubu Centrair, Takamatsu, Fukuoka). *To return by post, renters will cover the shipping fee. (Collect on delivery will cost you 1,028JPY.) |
| JAPAN WiFi (XCom Global, Inc.) | 780 | 11,793 | Softbank | 1F (North)… GLOBAL WiFi North Counter (7:30 - 21:00) *OK to return to 24-hour return box. | |
| JAL ABC | 1290 | 18,060 | Softbank | 1F South Wing/North Wing (6:00～the last flight on arrival) | |
Company counters in Terminal 2
| Company | Daily Rate in JPY (Online rate) | 14 days Price in JPY Incl.8% tax | Network | Pick up Location | Return |
|---|---|---|---|---|---|
| SoftBank Global Rental (GSM Rentafone Pty Ltd.) | 1,590 (840) | 22,260 (11,760) +Admin Fee: 315 | Softbank | Main Building, 1st Floor SoftBank counter ［Zone A counter］ 8:00-21:00 ※Where arrival exit is zone B、 13:00-17:00 ［Zone B counter］ 8:00-21:00 ※Where arrival exit is zone A, 13:00-17:00 | Go to the counter. You can return at any of the following airports (Narita/Haneda/Nagoya) or at Tokyo Office (Roppongi) or by posting. *To return by post, renters will cover the shipping fee. |
| AnyFone JAPAN (GSM Rentafone Pty Ltd.) | |||||
| Telecom Wi-Fi | 1,512 | 21,168 | Docomo | B1 Main Building, Mobile Center(Telecom Square) (7:00 - 21:00) *To receive by mail, shipping fee will be applied. To Honshu (Mainland) 821JPY, Other areas 1,028JPY. | Go to the counter. *You can return at any of the following airports (New Shitose, Narita, Haneda, Chubu Centrair, Takamatsu, Fukuoka). *To return by post, renters will cover the shipping fee. (Collect on delivery will cost you 1,028JPY.) |
| JAPAN WiFi (XCom Global, Inc.) | 780 | 11,793 | Softbank | B1 Main Building, XCom Global counter (7:00-21:00) *OK to return to 24-hour return box. | |
| JAL ABC | 1,290 | 18,060 | Softbank | 1F Main Building, JAL ABC (6:00～the last flight on arrival) | |
QL Liner Counter in Terminal 1
| Company | Daily Rate in JPY (Online rate) | 14 days Price in JPY Incl.8% tax | Network | QL Liner available pick up hours | Return/Shipping Fee |
|---|---|---|---|---|---|
| Wi-Fi RENTAL Store | 650 | 9,100 | au 100GB/month | North Wing,1st Floor South Wing,1st Floor 6:30 - last flight | By post. Return envelope provided. Shipping Fee: 790JPY |
| Global Advanced Communications | 914 | 12,800 | Not specified | North Wing,1st Floor South Wing,1st Floor 6:30 - last flight | By post. Return envelope provided. Shipping Fee: 0JPY |
| Pupuru | 1000 | 15,120 | au | North Wing,1st Floor South Wing,1st Floor 6:30 - last flight | Customer returns by post (Fee included) |
| JAPAN WiFi (XCom Global, Inc.) | 780 | 11,793 | Softbank | South Wing,4th Floor 6:30 - 20:00 | XCOM counter at any international airport (Narita, Haneda, Chitose, Chubu, Kansai, Fukuoka) *To return by mail: Fee ¥500 per unit +tax |
QL Liner Counter in Terminal 2
| Company | Daily Rate in JPY (Online rate) | 14 days Price in JPY Incl.8% tax | Network | QL Liner available pick up hours | Return/Shipping Fee |
|---|---|---|---|---|---|
| Wi-Fi RENTAL Store | 650 | 9,100 | au 100GB/month | Main 1F 6:30 - last flight | By post. Return envelope provided. Shipping Fee: 790JPY |
| Global Advanced Communications | 914 | 12,800 | Not specified | Main 1F 6:30 - last flight | By post. Return envelope provided. Shipping Fee: 0JPY |
| Pupuru | 1000 | 15,120 | au | Main 1F 6:30 - last flight | Customer returns by post (Fee included) |
| JAPAN WiFi (XCom Global, Inc.) | 780 | 11,793 | Softbank | Main 3F 6:30 - 18:00 | XCOM counter at any international airport (Narita, Haneda, Chitose, Chubu, Kansai, Fukuoka) *To return by mail: Fee ¥500 per unit +tax |
Japan Post Office in Terminal 1 and 2
| Company | Daily Rate in JPY (Online rate) | 14 days Price in JPY Incl.8% tax | Network | Pick up Location | Return/Shipping Fee |
|---|---|---|---|---|---|
| CDJapan Rental (Neowing Co.) | 628 | 8,790 | Softbank 20GB/3days | Post Office in Terminal 1 and 2, Any Post Office in Japan, Hotel & Residence | By post. Return envelope provided. Shipping Fee: 540JPY |
| eConnect Japan | 807 | 12,204 | Softbank 50GB/14days | Post Office in Terminal 1 and 2, Any Post Office in Japan, Hotel & Residence | By post. Return envelope provided. Shipping Fee: 790JPY |
| Global Advanced Communications | 914 | 12,800 | Not specified | Post Office in A/P, Hotel, Residence. For other options, fees apply. | By post. Return envelope provided. Shipping Fee: 0JPY |
So what do you think? Our biggest point of recommendation, is that unless you absolutely need to have someone in person to hand off the item, order online, save some cash, and spend it on some good fun or cool souvenirs during your Japan travels!
Japan Pocket Wifi Rental
UNLIMTED DATA SIM CARD
Japan Travel Prepaid SIM card